eduroam

Coverage

Wi-Fi is available across campus at both Blenheim Walk and city centre locations during opening hours. Whilst every attempt is made to provide blanket coverage there will always be some areas with a weak signal.

Policies and Procedures

All usage of this service is governed by the following policies and people connecting to the service must agree to abide by them:

1. JANET Acceptable Use Policy

2. eduroam UK Policy

3. Any security policies relevant to the person's own institution (for Leeds Arts University this include the IT Security Policy which is availble on Sharepoint)

Additionally, all Leeds Arts University staff and students are required to remove the eduroam network from their personal devices upon graduation or cessation of employment.

Monitoring and Filtering

• All activity that takes place on the eduroam network at Leeds Arts University is logged and monitored, including web traffic.

• Leeds Arts University does not perform deep SSL inspection and cannot decrypt your private traffic or communications.

• For user safety, all DNS traffic is handled by JISC DNS servers which provide additional security. This may cause your device to display messages indicating that 'private browsing' or similar features are unavailable.

• Website content filtering is applied at appropriate levels for each audience.

Please note that Leeds Arts University provides Further Education level teaching to students under the age of 18 who are legally classed as children. As such, all Leeds Arts University student web activity is filtered with this in mind but all eduroam guests are assumed to be adults of age 18+.

Connecting to eduroam

Using the GetEduroam App

Leeds Arts University users may configure eduroam using the geteduroam app which is available on the App Store and Play Store.

Manual Setup

For all devices, the general process to connect is as follows whether at Leeds Arts University or another institution:

1. Access the list of visible Wi-Fi networks and choose eduroam. Depending on the device, you may see additional networks within the main settings rather than via a quick-connect option in your control panel.

2. At a minimum you will be prompted to enter a username/identity and password (see below for additional settings). The username must be in the format username@organisation, for example:

   • 123456@leeds-art.ac.uk (Leeds Arts University students)

   • sarah.smith@leeds-art.ac.uk (Leeds Arts University Staff)

   • johnp@remoteplace.edu (Visitors)

3. When you click to connect, you may be asked to view and accept an SSL certificate. Check that the certificate is issued to wifi.leeds-art.ac.uk and then accept it. You may also be prompted for your device's local credentials in order to store the certificate.

4. Depending on the device, you may need to attempt to connect again, as it is often not possible to both accept the certificate and successfully connect on the same attempt.

5. Your device should now have successfully joined the eduroam network. As long as you choose to remember the network and connect automatically, your device will join the network whenever you are in range without further action.

Additional settings for Android and similar devices:

Specific instructions for your device can be found at the following pages:

• iPad/iPhone

• Apple Mac

• Android

• Windows

These steps will need to be repeated whenever the certificate is renewed by Leeds Arts University. This currently happens every 365 days, but will reduce to every 47 days over the next couple of years due to changing industry standards.

Forgetting eduroam

It is mandatory that you remove the eduroam network from your device if you are no longer a student or staff member at Leeds Arts University and have previously remembered it on your device.

To do this, access the list of stored Wi-Fi networks on your device, locate eduroam, and choose 'forget this network' or a similar. The exact location of these settings varies between devices:

• Apple

• Android

• Windows

Services Provided

Staff, students and visitors using eduroam at Leeds Arts University are segregated on the Leeds Arts University firewall to allow granular visibility of Leeds Arts University systems. In practice, this means staff and students may be able to access resources that visitors cannot, and students will not have access to all systems available to staff.

The following services are permitted for use on the eduroam network at Leeds Arts University and should be similarly available when visiting other member institutions:

Leeds Arts University additionally allows the following services, which are not guaranteed to be available at all member institutions:

Support

For issues with eduroam at Leeds Arts University, the first points of contact are as follows:

• Students should contact the Academic Computing teams location in or adjacent to the Mac labs at their base site

• Staff should contact IT Services via telephone, helpdesk or in person

• Visitors should ask their host assist them in the first instance and if they are unable to help thenaccompany them to IT Services